All packages are mailed via USPS; domestic orders will be provided a tracking number to track your delivery. The Queen Supreme is not responsible for misdelivery at the fault of USPS. Please dispute any delivery issues with USPS directly and before contacting us.
We ship internationally! Please note that international packages ship as "large envelope" and are not available for tracking. However, international tracking may be purchased as a separate line item that must be added to the cart before checkout. The Queen Supreme is not responsible for any customs charges.
All orders are eligible for insurance. Insurance may be added to domestic orders by purchasing the carrier insurance option.
Please note that all sales are final and we do not accept returns. If there is an issue with your purchase please email firstname.lastname@example.org. Thank you for understanding!