All packages are mailed via USPS; domestic orders will be provided a tracking number to track your delivery. The Queen Supreme is not responsible for misdelivery at the fault of USPS. Please dispute any delivery issues with USPS directly.
We ship internationally! Please note that international shipping costs are calculated at checkout, and when the shipping labels are created, customs information is also entered. However, should a customs charge be accrued upon arrival of the package to it's destination, The Queen Supreme is not responsible for those customs charges.
All orders are eligible for insurance. Insurance may be added to domestic orders by purchasing the carrier insurance option. All international orders will be shipped via USPS WITHOUT tracking. If you would like to be able to track and insure your international parcel, please ADD the product listing to your cart.
Please note that all sales are final and we do not accept returns. If there is an issue with your purchase please email firstname.lastname@example.org. Thank you for understanding!