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FAQ

1.) Where do you ship from?

  • The United States

2.) How long will is take to receive my item?
  • We ship items 1-5 business days after the order is placed (with the exception of holidays, or any announced shop vacations). Each package is shipped via USPS First Class. All domestic orders come with a tracking number so you can track your package's journey. While a tracking number is provided automatically and free of charge, insurance is not included in domestic orders UNLESS your purchase's shipping equates to $4.50 or more (approximately when you buy two or more items). If you would like to insure your package you must add insurance to your cart by purchasing the carrier insurance option.  
  • International orders can take a little longer to arrive. International packages are also shipped via USPS via an uninsured method. In order to insure and TRACK your  international delivery you must purchase a tracking upgrade BEFORE checking out. Please allow international orders 15 to 30 days to arrive
  • We are not responsible for packages lost, misdelivered, or damaged in the hands of USPS. 
  • Note: if the item you've purchases is labeled as a PREORDER, the item is currently in production and can take 3-6 weeks before it is shipped out.

3.) What are preorders? Why preorder?

  • Preorders are opened before or during the production period to guarantee a pin before the physical drop date! Preorders are often limited, but have their perks! Preorders guarantee the buyer a collector's grade pin (if/while supplies last - please see the Pin Grading System tab for more info), often come with extra goodies (like free stickers, prints, etc.), and ensure your package ships before it is relisted in my shop for regular purchase. When you preorder you will have to wait 2-6 weeks while production takes place, BUT preorders are worth the wait because they are listed for a discounted price. In a nutshell: preorder to get the best product, potential extra goodies, and a discounted price! 



4.) What form of payment do you accept?

  • Paypal is used at checkout, but if you don't have a paypal account you can still check out! Just click "pay with paypal, and after you're redirected select "pay with credit or debit" to check out with your card. no paypal required. walah!